Q: Will you tell me a little about your company?
A: Certainly. First I'll start by introducing myself. My name is Michael Rosser Jordan. I'm the sole owner of Rosser Guitars, LLC located in North Carolina. My company was established in January of 2012, but I have over 15 years of experience building, restoring and refinishing guitars. My main focus now is building replacement guitar bodies. I offer both traditional and custom style bodies. My goal is to simply offer a large variety of high quality USA made guitar bodies at affordable prices.
Q: So you do make the guitar bodies?
A: Yes. I build every guitar body in house. I personally hand select all of the lumber used for quality and tone. I use a combination of CNC routing and traditional methods when making the guitar bodies.
Q: Do you offer custom options for bodies?
A: I only offer the options that I have listed available on my website.
Q: I have my own custom design for a guitar body, can you build it for me?
A: Because of the amount of time and work involved in making the CNC program, jigs and templates, I am unable to offer custom designs.
Q: I have this beautiful piece of wood that would be great for a guitar body. Can you build me a body with it?
A: Unfortunately, sometimes accidents happen even when using a computer controlled CNC. Because of that, I do not use customer supplied lumber.
Q: I see that your listings are for unfinished bodies. If I purchase a body from you, can you finish it for me?
A: Because of the amount of time and work involved with finish work, I am no longer able to offer finishing services for guitar bodies.
Q: Is final sanding required for the unfinished bodies before the finishing process?
A: Yes. The bodies are sanded to 150 grit. So final sanding up to 220 grit will be required before the finishing process.
Q: Do you accept returns for guitar bodies?
A: I accept returns for guitar bodies within 14 days of delivery. The customer is responsible for all shipping fees. I charge a 20% restocking fee. The item must be returned in the original condition it was shipped.
Q: Do you offer international shipping?
A: I can ship internationally. I'm not able to offer international shipping through my website, but you can contact me direct through the Contact page or through my email firstname.lastname@example.org. I'll need to know the model, the available specs (see model listing) and the country the body will be shipping to so I can give you a price for shipping. Once everything is confirmed, I'll request your PayPal address so I can send you an invoice through PayPal for payment. International customers are responsible for any additional customs, duties or taxes.
Q: I checked out your Guitar Gallery, and you make some really nice looking guitars. Are you taking orders for guitars?
A: With my current work schedule, I've had to stop taking orders for guitars. I do occasionally build guitars as time permits. Any guitars I have available for purchase will be listed for sale on my website.